It’s a valid question, no? So many businesses these days are desperate to rebuild their sales back to pre-Covid levels and it seems everyone is out to find new customers. So much so that I’m of the opinion that it seems like there is too much focus on reaching prospective customers. Don’t get me wrong, […]
Poor customer service can haunt you for years to come, especially if you don’t stay laser focused and strategic. With the Halloween holiday coming up it’s perfect timing to share how poor customer service can leave you with the hairs standing up on the back of your neck. Customer Haunting: Poor customer service can leave […]
What I’m about to share with you, I hope scares the absolute crap out of you. I’ve made no bones about my love-hate relationship with social media, and this article will be no exception. I’m often torn between proclaiming that all social media is bullsh!t and a complete waste of your investment of time and […]
