Happy New Year! And I say that with both optimism and trepidation. Trepidation because if you look at the year, you could read it as Twenty Twenty too and we all know how 2020 sucked. But I’m also extremely optimistic, as I usually am. One of the nice things about a New Year is the […]
As I look back on my involvement in the dry cleaning business, I am somewhat taken back by the reluctance of many in our industry to make the effort to market their services. I remember when I started in this profession, I believed that if I just got good enough at providing my clients with […]
Current Position: Bonnie Blum is the retail manager at City Cleaners in Akron, Ohio. Starting as a customer service representative (CSR) nearly fourteen years ago at age 19, Blum became a store manager after a few years.She was promoted to her current position just a few months before COVID-19 affected the United States in a […]
