Price it is an important topic that one must come to grips with as our businesses’ success literally depends upon getting our price and making profits. We all have customers who are sensitive about prices and we all gain or lose customers over what we charge. Many cleaners set their prices based upon competitive forces, […]
Dear readers, I cannot think of a more pleasing event than to have you write me to express your continued support and joy from reading my column. This is my 24th year of writing monthly articles for my friends at the Cleaner & Launderer, Randy and Albane Wente. True pioneers of the industry publications, and […]
Fortunately for our industry most owners are operators. They are there most every day and keep an eagle eye on their business. They did not train Junior to run it after a couple of months. They continue to come in and oversee their creation. Sadly, a good number of owners don’t practice being at the […]
