The Drycleaning & Laundry Institute and the National Cleaners Association are taking their annual Brainstorming & Five Star Conference to Secret’s newest resort: Akumal Riviera Maya in Cancun, January 14th – 17th, 2016. Each morning of the conference features one seminar session with a professional speaker. Afternoons and evenings are free time to relax in […]
Tag: Drycleaning & Laundry Institute
Clean Show Selects General Contractor And Opens Booth Sales
The Clean Executive Committee has selected Shepard Exposition Services to serve as General Contractor for Clean 2015, scheduled for April 16th -19th, 2015 in Atlanta. “Shepard did a wonderful job working with us on Clean 2011 in Las Vegas. We were pleased with their unique concierge program that gave individual attention to the needs of […]
DLI Mystery Shopper Awards Announced
DLI announced the first annual “Best Of…” Awards. They are the result of the 2013 mystery shopping program conducted by DLI partner MarketWise Consulting Group, Inc. DLIs Mary Scalco stated, “We see this new program as an important way for our members to measure their customer service against their DLI Peers across the country. Our […]