Everywhere you look, people are talking about AI. New apps. New software. Smart routing. Automatic texts. AI is not going away. It can be very helpful in your business. But here’s the key: AI can help you contact your customers. It cannot help you truly connect with them. And in this industry, connection is what […]
It happens every January. Business leaders look around and ask: • Why isn’t my team getting it? • Why do I still have to be involved in everything? • Why do things fall apart the moment I step away? • And maybe the hardest one: Why am I so tired already? If you’ve ever felt […]
As 2025 winds down, many business leaders are asking the same question: “What do we need to do differently next year?” For service-based businesses, especially, growth isn’t just about getting more clients. It’s about keeping the ones you already have; consistently, confidently and without chaos. After consulting with high-7 and 8-figure companies this year, I’ve […]
