What it is like to be “part of something big” is that you don’t have to be a large company to accomplish this rare feat. I recall an article many years ago about a group of major drycleaning chains that combined plants and wrote a piece on how great it was to be “part of […]
Tag: Kenney Slatten
An Opportunity To Shine
We are in the best industry that really shines and stands out with customer service. Restaurants are a good measurement of food quality and it seems everyone eats out these days. However, unlike the drycleaning and laundry industry, customer service in the restaurant business relies on quality food rather than quality service. We have come […]
Alarming Trends
The usual prescription for this malady: study, read, learn and plan for the future. Said in so many words by the late, great Stan Golomb. I miss Stan. He always knew the trends and he always prepared for them. A man who’s past, Stan often spoke of his days as a Marine in World War […]