Let’s face it. We live in a dynamic time and because of that, running a successful business keeps getting more complicated. Technology, consumer spending patterns, work environments and changes in the labor market have all made operating any business more complicated than it used to be. And running a dry cleaner has become more complex […]
It’s a valid question, no? So many businesses these days are desperate to rebuild their sales back to pre-Covid levels and it seems everyone is out to find new customers. So much so that I’m of the opinion that it seems like there is too much focus on reaching prospective customers. Don’t get me wrong, […]
Poor customer service can haunt you for years to come, especially if you don’t stay laser focused and strategic. With the Halloween holiday coming up it’s perfect timing to share how poor customer service can leave you with the hairs standing up on the back of your neck. Customer Haunting: Poor customer service can leave […]
