Reviews and Trust

Do you find online reviews of a business as amazing and frustrating as I do? It’s amazing that you can work your butt off for decades busting your hump bending over backwards serving customers every whim, and then one customer will go online and write a terrible review about you that just guts you. It’s […]

Slow Times Ahead

DLI’s July Offerings Aim to Help Cleaners Maintain Steady Income Professional drycleaning and laundry operators in the northern hemisphere are watching hopelessly as business slows to a crawl during the historically-slow summer months. Dave Coyle of Maverick Drycleaners will share some ideas on how cleaners can bring in more ice cream sundae money for their […]