Referrals from current customers have always been some of the most effective and least expensive marketing any business could deploy. Having a current satisfied active customer recommend your business to a prospective customer is solid gold. Often it’s these words: ‘You should take your dry cleaning to…’ that direct a customer to your door. And […]
Last month I wrote about online reputation and touched upon reputation management. This month’s article will expand upon the topic, but once again in the interest of full disclosure, I do offer reputation online reputation management and online reputation restoration services. If you would like more information about reviews, click this link for a short Video. […]
Here is a scenario perhaps you’ve found yourself in. You are sitting at home after a long day in the plant. You are relaxing with your feet up, surfing the internet, and you decide to Google your dry cleaning company, and there it is! A really, really, REALLY bad review one of your customers posted […]
