Most of us take pride in the fact that we give the best service or we remove more spots than our competition. But how many of us take the time to really look for hazards around our workplace? Hazards are everywhere, but when you look at them every day, they become commonplace and unnoticeable. Many […]
Tag: Smith
Is Your Customer Service Slipping?
While shopping at the various retailers recently, I have noticed that some of their customer service is just not the same. At Sports Chalet, I paid for my items. The cashier handled the transaction, put my items in a bag and then dropped the bag on the counter. No thank you, no smile, nothing. At […]
New Year…New Attitude
At the beginning of a new year, we all make resolutions that are quickly forgotten in the weeks thereafter. This year, I want you to try something different. I want you to work on “self-motivation.” Self-motivation is the force that drives you to do things. It pushes us to achieve our goals, feel more fulfilled […]