Current Position: Since 2004, Rudy Fabre has been the owner and operator of PICK ’m UP House Clean & Laundry in Eastern Samar, Philippines. The Company: PICK ’m UP House Clean & Laundry primarily does wash, dry and fold. The majority of their island residents do not wear clothes that require dry cleaning. However, some […]
Continental Girbau West (CG West) announced that Steve Mendoza and Michelle Podany joined the CG West Team. Mendoza serves as parts and warehouse assistant, while Podany serves as office support coordinator. Podany, of Whittier, California, serves CG West customers, as well. As office support coordinator, she supports CG West’s sales staff, responds to customer inquiries, […]
A critical recurring question that all retailers deal with is how to calm and re-engage an upset customer. This problem came to my attention once again while waiting in line at a local store. What might have been an easily pacified situation escalated into a very unpleasant encounter. I asked myself how this disagreement could […]
