Current Position: Retired. After a successful and storied career in the fast-paced world of owning and operating a century old laundry establishment that permanently closed its doors last month, 65 year old Sammy Spera is getting accustomed to enjoying life in the slow lane. Several factors propelled him into retirement. According to Spera, “wholesale laundry […]
Month: May 2019
Mistakes Made When Sending e-mails
It is amazing to me how often we communicate via e-mail. It has become one of the most commonly used communication tools. I find if I have to write something by hand, it seems almost difficult. At our office, Henderson Insurance Agency, we communicate via e-mail very often. Some clients would like everything e-mailed to […]
Acting Toney On The Counter Won’t Cut It
Why do our counter clerks (some, not all) try and act like the “in crowd” in their dress when our customers come in the door? Thank goodness most do not do this but I have to tell you I am seeing this behavior more and more in our stores, and other industries as well. Naturally, […]