In the April 2017 edition of Cleaner & Launderer (page 12), the title of my monthly column was “The Company Creed.” The mission statements of three companies were featured. To illustrate my point, I invited you to join me in a small experiment. The task was to identify some companies that have recently provided you […]
Current Position: For the last 40 years, Les Pringle has been the president of Les Pringle Service, Inc. The Business: Pringle’s wife, Chloe, is vice president of the Long Beach, California-based company. “I started out as an installer, and for the first twenty years, we installed dry cleaning plants. Then we switched to selling parts […]
This month I invite you to join me in a little exercise. Not the type of activity that takes place at the gym. That would be a total waste of time and energy as well as an insult to my sedentary lifestyle. Try to recall three instances since January where you received exceptional customer service […]
