Current Positions: The husband and wife team of Katie and JT Hampton, both 28, work for Fireweed Cleaners in Anchorage, Alaska. JT is the general manager and Katie is the bookkeeper. The Company: Since 1967, Fireweed Cleaners has been Anchorage’s premiere clothing conservator. In 2000, Randy and Julie Earp (the current owners and Katie’s parents) […]
Recently, I have run into a bad stretch of customer service. Not as the provider of customer service, but as the recipient. Even though there should be no excuse for businesses giving bad service, there are reasons why it happens. Apathy, lack of training, inept leadership, etc. The list goes on. Feel free to add […]
Before you can say “socks, necktie, or untie my bowtie” the annual special day for dads will be here (Sunday, June 19th). If you haven’t already done so, now would be a good time to send out your father-approved deals, offers and promotions. While Father’s Day is not as wildly popular as its holiday counterpart […]
