Presenting Five Virtual Conferences, Using BizLeads, and Wash-Dry-Fold The Drycleaning & Laundry Institute continues offering educational programs and networking opportunities. “Our goal, as always, is to give members more value than the cost of membership,” said Mary Scalco, DLI’s CEO. “DLI will continue sharing educational and networking opportunities on a weekly basis. We are focused […]
Category: Drycleaning
How To Engage Your Customers
You know you must step up your game to increase business. You know you should continue to reach out to your current customers. You know what you must do to reach potential customers. Through business experience or education, you know what you must do. You have the who, what, when, where and why. Now you […]
Sometimes You’re A Detective
We’ve all been there… customer walks in to pick up an order. They get checked out and away they go. Systematically, simple. When they get home, they realize something’s missing. They call the store, they’re nice, there is a a genuine concern for the missing garment. Within moments and after a couple questions, you find […]