I understand your business. The staff complain that they are over. worked, under paid, and many don’t show up for scheduled shifts. Customers are up your butt complaining about the most trivial thing, complaining about what prices you charge, can I have this ready in a half an hour (and its 15 minutes until closing […]
It is clear that an essential part of growing and innovating in business involves reading. Reading can include books, surveys, advertising and finance/sales reports. Once you begin the process of reading to expand and improve your business, you may discover that you have been gripped by a highly contagious addiction. Reading, studying and thinking will […]
Referrals from current customers have always been some of the most effective and least expensive marketing any business could deploy. Having a current satisfied active customer recommend your business to a prospective customer is solid gold. Often it’s these words: ‘You should take your dry cleaning to…’ that direct a customer to your door. And […]
