Roger Kenneth McMillan died December 28, 2023 in Spokane, Washington. He was born January 7, 1942 in Missoula, Montana to the late Jerry and Gwen McMillan. He spent his early childhood in Spokane, then Jerry and Gwen relocated the cleaner’s business to Colville, where shortly thereafter Jerry invented specialized laundry machines and started the Colmac […]
Tag: Cleaner & Launderer
How I Got Here: Rob Parker
Current Position: Rob Parker, 25, is a district manager at Dependable Cleaners. The Company: Dependable Cleaners celebrates its 80th anniversary this year. It is headquartered in Quincy, Massachusetts and has 175 employees. The business has thirteen locations, two full-service laundromats, Style by Dependable couture cleaning, plus free pick up and delivery to over fifty towns […]
The 3 Keys to Exceptional Customer Service in the Dry Cleaning Industry
The dry cleaning industry faces several challenges, including but not limited to, rising costs, health and safety concerns, staff shortages and skill issues, but poor customer service should not be one of them for you in 2024. Here are the three things you must avoid if you want to make the Customer experience your competitive […]



