It’s a valid question, no? So many businesses these days are desperate to rebuild their sales back to pre-Covid levels and it seems everyone is out to find new customers. So much so that I’m of the opinion that it seems like there is too much focus on reaching prospective customers. Don’t get me wrong, […]
Poor customer service can haunt you for years to come, especially if you don’t stay laser focused and strategic. With the Halloween holiday coming up it’s perfect timing to share how poor customer service can leave you with the hairs standing up on the back of your neck. Customer Haunting: Poor customer service can leave […]
GreenEarth® Cleaning, the world’s largest brand of environmentally friendly dry cleaning, offering the industry’s only non-toxic cleaning alternative, recently named Tim Maxwell as its chief executive officer (CEO). Maxwell had served as president of the company since 2003. In his role as CEO, Maxwell will continue oversight of GreenEarth Cleaning and the company’s network of […]
