Recently, I have run into a bad stretch of customer service. Not as the provider of customer service, but as the recipient. Even though there should be no excuse for businesses giving bad service, there are reasons why it happens. Apathy, lack of training, inept leadership, etc. The list goes on. Feel free to add […]
Trade visitors very pleased with the bigger and more extensive range of products at the world’s leading trade fair for the sector Exhibitors and visitors rate the economic situation in the sector as very good Texcare International closed its doors after welcoming a ten percent increase in international visitors. Overall, the number of trade visitors remained […]
I wrote about detergents/soaps last issue and would like to expand on it a bit more this month as well as tackle the art of cleaning households for profit – the professional way. This is a great line of work and it continues to amaze me how many drycleaners do not take advantage of this […]
