Recent events have highlighted the need to address an issue I see as one of the most important administration tasks you must work on in your business today, which is being able to communicate and foster relationships with your customers. Your customer list is one of the most important assets you possess today. Your customer […]
My phone rings, it’s my Millennial son calling me! My heart starts to palpitate. I start to sweat. I answer with trembling fingers and say, “what happened,” “are you OK,” “did you have an accident.” He replies, “No Dad, just wanted to talk and see how you’re doing.” My jaw dropped…amazing. Texting has definitely turned […]
Hey, You! Don’t bypass this information. You are most likely thinking you own a business and have good employees and a customer base. You think you are a good communicator, and maybe you are, but there is always something to learn. 70% of business mistakes are due to poor communication! Communication in the workplace can […]
