The dry cleaning industry faces several challenges, including but not limited to, rising costs, health and safety concerns, staff shortages and skill issues, but poor customer service should not be one of them for you in 2024. Here are the three things you must avoid if you want to make the Customer experience your competitive […]
Poor customer service can haunt you for years to come, especially if you don’t stay laser focused and strategic. With the Halloween holiday coming up it’s perfect timing to share how poor customer service can leave you with the hairs standing up on the back of your neck. Customer Haunting: Poor customer service can leave […]
Many of you are seeing business pick up in the last few months after the Pandemic caused a sharp recession and dropped your business to its knees. Well, the next problem seems to be right around the corner. Increased inflation, the ever-present virus, supply shocks and global uncertainty from the war in Ukraine are threatening […]
