Define “A Customer” KPI’s (Key Performance Indicators) are basically numbers. You simply have to know and follow certain numbers because they can be very informative and telling. Key Performance Indicators can act as a dashboard informing you how certain parts of your business is performing. You are likely familiar with some basic KPI’s (Key Performance […]
Pardon the pun, but yes, these days, your reputation truly does rule, and Google’s rules regarding your online reputation and review generation has recently changed. There have been some significant changes you may not be aware of, so please read on. With the release of Apple’s privacy update to their operating system, both Facebook and […]
Perhaps it was you who came up to me at a convention, a reception, or a drycleaning meeting and said: “I don’t pay anything to do advertising because I rely on my customers and word of mouth to do all my promoting and marketing for me’. Certainly, satisfied customers are the lifeblood of any business, […]
