DLI Offers In-Store and Telephone Mystery Shopping Programs

DLI’s In-Store Mystery Shopping partner now conducts Telephone Call Secret Shopping evaluations for DLI members. DLI’s partner records conversations with the shops in all states where it is legal to do so without asking for consent. DLI’s customer service evaluation service will provide the following for members making use of the service: • A logon […]

Kreussler To Place A SYSTEMK4 Dry Cleaning Machine At DLI for Training

Kreussler announced June 5th  at the Clean Show they have donated a Realstar KM403 K4 dry cleaning machine to the Dry Cleaning and Laundry Institute (DLI) for use in the Institute’s training and testing facilities. DLI is one of the industry’s leading education facilities, and the machine will allow them to expand their current curriculum […]