Yes, learning is a process. Statistics reveal that more than half of all employees leave because of lack of on-the-job training. There is school and there is on-the-job training. This has long been a much-debated issue. Perhaps as much as the “Quality vs. Price” argument. It has followed me around like a little pup back […]
DLI plans educational sessions for every Clean Show and this year The Institute’s lineup includes several ways drycleaners can improve their livelihoods. From new perspectives, technologies and diversifications, DLI’s Clean Show education sessions will help you make better-informed business decisions. Join us for these sessions and get the most out of your trip to the […]
DLI’s In-Store Mystery Shopping partner now conducts Telephone Call Secret Shopping evaluations for DLI members. DLI’s partner records conversations with the shops in all states where it is legal to do so without asking for consent. DLI’s customer service evaluation service will provide the following for members making use of the service: • A logon […]
