Everywhere you look, people are talking about AI. New apps. New software. Smart routing. Automatic texts. AI is not going away. It can be very helpful in your business. But here’s the key: AI can help you contact your customers. It cannot help you truly connect with them. And in this industry, connection is what […]
Let’s be honest with one another – being an owner of a dry cleaning and laundry business can be tough. Considering all the industry factors, economic changes, labor challenges, and client demands, most of us have experienced some sleepless nights overtime. I can attest, for me, this has certainly been the case. And now, after […]
Virtual Basic Stain Removal Course Starts February 17th The Drycleaning & Laundry Institute (DLI) and its regional partners are kicking off 2026 with a month of skill-building programs, expert-led webinars and high-value networking opportunities designed to help garment care professionals sharpen their operations, improve customer experience and boost business performance. Featured Monthly Webinar February 25 […]
