Define “A Customer” KPI’s (Key Performance Indicators) are basically numbers. You simply have to know and follow certain numbers because they can be very informative and telling. Key Performance Indicators can act as a dashboard informing you how certain parts of your business is performing. You are likely familiar with some basic KPI’s (Key Performance […]
Tag: Dry Cleaning
Jan’s Cleaners Awarded at International Global Best Practices Awards
Best in Class and Overall Winner in the International Competition in Milan Italy Expo Detergo – Milan After an inspiring day of 46 pitches in three categories of Industrial Textile Services, Retail Textile Cleaning, Small; and Retail Textile Cleaning, Big. Jan’s Professional Dry Cleaners was awarded the Global Best Practices Awards 2022, presented by CINET, […]
“The Stain Wizard” responds to his November letter (part 2) about removing wax
Dear Stain Wizard, A customer brought in a dark blue sweatshirt. It had thick candle wax over the front. I want to tell you what I did to easily remove the wax! Step 1 – In a clean bucket, 2 gallons of 125-130 degree water. (You can use your steam gun to help heat the […]