I understand your business. The staff complain that they are over. worked, under paid, and many don’t show up for scheduled shifts. Customers are up your butt complaining about the most trivial thing, complaining about what prices you charge, can I have this ready in a half an hour (and its 15 minutes until closing […]
Yes, learning is a process. Statistics reveal that more than half of all employees leave because of lack of on-the-job training. There is school and there is on-the-job training. This has long been a much-debated issue. Perhaps as much as the “Quality vs. Price” argument. It has followed me around like a little pup back […]
In my role as President of an environmental consulting firm, I have the opportunity to meet new people and introduce our company to folks outside of the environmental industry. It’s common to get quizzically raised eyebrows from new acquaintances as I tell them that the name of our company is EnviroForensics. The wheels in their […]
