Maybe this title caught your eye. What is a business disaster recovery toolbox? Why do I need one? You probably don’t think you need one because as most of us, you think, “it will never happen to me.” There are so many natural disasters that occur. Pictures on the news of flooding, fires and collapsed […]
Scenario 1: The valued customer enters your dry cleaning establishment to retrieve his Brioni two-piece, double-breasted suit. (Yes, the double-breasted suit is back in style.) He clearly told your customer service representative that the lapels should not be creased; they should instead be rolled. However, the suit inexplicably cleared its way through inspection with the […]
Most of us take pride in the fact that we give the best service or we remove more spots than our competition. But how many of us take the time to really look for hazards around our workplace? Hazards are everywhere, but when you look at them every day, they become commonplace and unnoticeable. Many […]
