We’ve all been there… customer walks in to pick up an order. They get checked out and away they go. Systematically, simple. When they get home, they realize something’s missing. They call the store, they’re nice, there is a a genuine concern for the missing garment. Within moments and after a couple questions, you find […]
I remember this title as a phrase from my Grandfather and Father when something was missing from the plant in the way of tools. Part of that mantra was also to have a clean and orderly drycleaning and laundry plant. Another phrase often repeated, “Cleanliness is next to Godliness.” I’m not sure just where that […]
Isn’t our industry great? Hard work, but lots of satisfaction. In my years as a teenager and adult since 1967, for the most part I loved every day at work. Naturally, as we all know, there were some bad days. Mondays were usually bad because an employee may not return from an over active weekend. […]
