Recently, I have run into a bad stretch of customer service. Not as the provider of customer service, but as the recipient. Even though there should be no excuse for businesses giving bad service, there are reasons why it happens. Apathy, lack of training, inept leadership, etc. The list goes on. Feel free to add […]
Before you can say “socks, necktie, or untie my bowtie” the annual special day for dads will be here (Sunday, June 19th). If you haven’t already done so, now would be a good time to send out your father-approved deals, offers and promotions. While Father’s Day is not as wildly popular as its holiday counterpart […]
How I Got Here: Jerry Jambazian Current position: Jerry Jambazian, 71, is the owner of Wonder Cleaners and Drapery in Temple City, California. Parental Guidance: Jerry’s parents, Rose and Andrew Jambazian, were originally from Massachusetts. In the late 1930s, Andrew operated a dry cleaning business in the city of Springfield. The price to clean a […]
