Have you ever noticed how our industry gets bad images from others? No one really understands our type of work outside of a few owners. And the number is dwindling. Some of you may already have heard how plant numbers/stores are disappearing. Oh, give me the old days before government intrusion and the simple life. […]
Honestly, there have probably been more articles, seminars, books and classes on customer service in our world as long as I can remember. Same goes for drycleaning and laundry service business as well. So, look out, here comes another one. I can’t take full credit for all of these quotes listed here but I am […]
It was prior to 1990 that I began to read about various solvents being developed and would spread across the world in the 1990’s after the 1990 Clean Air Act revision, putting tighter restraints on solvent usage, mostly perc though petroleum would also continue to have restraints as it is going to do so today. […]
