Oh my, the clock is certainly ticking. The year is already half over, and I am looking at my list of things I hope to accomplish this year – but my to do list seems like it just keeps getting bigger. Yes, the first part of the year has been good. Sales are up, our […]
As a business owner, you want your team to be fully engaged, especially regarding the customer experience. However, you will sometimes disappoint customers. You must know the areas where you drop the ball and create systems to make them right when they happen. Some companies need help to do that. In a recent encounter with […]
The summer months are upon us and with that comes the very hot temperatures inside a dry cleaning plant. As most of us know, it can be very difficult to keep up the morale in the plant when the summer months kick in. It is my hope that by the end of this article you […]
