Current Position: Rob Parker, 25, is a district manager at Dependable Cleaners. The Company: Dependable Cleaners celebrates its 80th anniversary this year. It is headquartered in Quincy, Massachusetts and has 175 employees. The business has thirteen locations, two full-service laundromats, Style by Dependable couture cleaning, plus free pick up and delivery to over fifty towns […]
The dry cleaning industry faces several challenges, including but not limited to, rising costs, health and safety concerns, staff shortages and skill issues, but poor customer service should not be one of them for you in 2024. Here are the three things you must avoid if you want to make the Customer experience your competitive […]
In the dynamic business world, especially for owners and operators of dry cleaning establishments, the power of mindset cannot be overstated. The daily challenges, economic uncertainties and the ever-evolving consumer landscape can create negative thoughts and doubts. Jon Acuff’s book, “Soundtracks: The Surprising Solution to Overthinking,” is not specifically directed to those in our industry. […]
