DLI & Regional Affiliates Host 13 In-Person and Virtual Events This Month The Drycleaning & Laundry Institute immediately offered a second installment of its all-new Customer Service Excellence Virtual Course after the initial course sold out in 13 days. Coincidentally, it is just one of a combined 13 in-person and virtual events DLI and its […]
As I am writing this article, the calendar is mercilessly moving toward another year. Another milestone to look back at how we did over the previous twelve months and look forward to another year of challenges and opportunities. I am convinced the next year will be one of uncertainty as questions on the economic, regulatory […]
These days there are multiple ways of interacting with our customers and your website is a critical central tool interacting with multiple platforms and social media. But your website is also a huge target for script kiddies, hackers, fraudsters and scammers. Given how complex many web site builds have become, the ever-advancing software powering web […]
