The industry mourns the passing of Thomas R. Garrett, 81 of Beaufort on Friday, September 9, 2016 at the Medical University of South Carolina due to complications related to a heart condition. Tom Garrett was a businessman who started a One Hour Martinizing in Beaufort, South Carolina in 1968. He added locations in Beaufort and […]
My readers tell me to write more technical stuff, which I try to do every other month. Frankly I find writing about drycleaning and laundry events more fascinating, but chemicals (especially bleaches) are equally important. So try not to snooze thru this article if ya please. “Doris I Miss Ya Darlin’ ” Much has been […]
Recently, I have run into a bad stretch of customer service. Not as the provider of customer service, but as the recipient. Even though there should be no excuse for businesses giving bad service, there are reasons why it happens. Apathy, lack of training, inept leadership, etc. The list goes on. Feel free to add […]
