Current Position: For the last 40 years, Les Pringle has been the president of Les Pringle Service, Inc. The Business: Pringle’s wife, Chloe, is vice president of the Long Beach, California-based company. “I started out as an installer, and for the first twenty years, we installed dry cleaning plants. Then we switched to selling parts […]
What a treat for a plant owner to turn over his successful business to one of his children. Better I should say that a husband and wife should turn over the business to their children. It is a prideful thing to do and I for one descended from a line of Cleaners three generations back. […]
In continuing our discussion of Calming Upset Customers, this article includes insights from two Tuchman Advisory Group members. Anni Lundy, Director ~ Memories Gown Preservation ~ Houston, TX said, “We get our fair share of complaints on a weekly basis coming through our customer service department. We produce a high volume and our customers are […]
