Email marketing can be a great tool for communicating with, and marketing to, your customers. I am loathe to say this, but I’m so old, I can still remember a time when all we had for one to many communication was mailing letters and direct mail. I can still remember the early days of email, […]
We live in a world that pampers us and we go to businesses hoping for pampering. Some provide it and some don’t. Some businesses look straight through the customer and that is if they are even trying to make eye contact. Those same people, amazingly enough, expect the pampering from who they trade with. It […]
Current Position: Monika Manter has worked full-time for Balfurd Dry Cleaners in State College, Pennsylvania for nearly six years. She was the Customer Service Manager for four years before taking on the role as Vice President of Retail Operations approximately 18 months ago. The Company: Balfurd Dry Cleaners, serving its community since 1927, was founded […]
