What would your business look like if you never lost a customer? I know you are not willingly trying to chase customers away, but it happens, even to the very best of businesses. It’s simply inevitable that some customers drift away. The typical dry cleaning business has about 5,000 customers in its point-of-sale database. Of […]
A lot of dry cleaners believe that if they can get a customer in the door with an order, give them good service and quality cleaning, and do so at a low price, the customer will return and become a customer for life. If that truly was the case, your business would be doubling at […]
First off, I’m extremely grateful when a business owner reaches out to me via telephone, e-mail, Facebook group and even via Facebook chat. It’s obviously important to you, business owners, and I’m more than willing to take a few moments out of my day to answer questions or share a little information if it helps […]
