Ellen Rothmann has 30 years of experience in sales and marketing and utilizes these skills to support and facilitate seminars for Tuchman Advisory Group (TAG). Prior to her role with TAG, she was VP of Operations for Richard Wolffer’s Auctions that specialized in sports and entertainment memorabilia. As an Account Manager for K101 – a […]
Every time you order at a fast food restaurant, you are always asked “do you want fries, drink or try our new product.” Our industry is a service industry and yet we do not try to “up-sell” our customers. Think of the amount of money you may be leaving on the table because you neglect […]
Current Position: Trudy Adams is the principal of Blue Egg Consulting, a sales, marketing and customer service consulting practice. She is also one of the coaches at the 21st Century Dry Cleaners consulting team. Adams is a familiar presence and much sought after presenter and featured speaker with dry cleaning groups across the United States. […]
