There are so many ways to reach customers today; Facebook, Instagram, Snap Chat, Twitter, Vine, YouTube, Search Engines, e-mail messages, web sites, text messages, phone calls, etc. And then there is the 999 channel universe with Cable TV. Plus there are multiple choices of Internet, Satellite, AM and FM radio. The ways to reach out […]
Tag: Laundry
All In The Family: Part 2
Paul Billoni, President of Colvin Cleaners in Buffalo, New York recounts the romance that sparked the beginning of Colvin Cleaners. “My Uncle Phil was a tailor and my Aunt Angeline was a silk finisher. They met while working at the same dry cleaning business, fell in love, got married and in 1931 opened their own […]
Customer Service With A Cherry On Top
Today I did my grocery shopping at Albertsons. As I approached my car with a loaded cart, a box boy (they probably don’t call them that any longer) was in the parking lot collecting carts. Normally, they would pretend to not see you but this one was actually waiting for me to reach my car. […]