Colmac Industries announced Rick McElhose has been promoted to Sales Manager. McElhose’s responsibilities will include managing quality, sales and marketing. Rick has been with Colmac since 1996 holding various positions. His background includes degrees in robotics and electrical maintenance. Most recently he has been representing Colmac as their National Accounts Manager. The company also announced […]
Tag: Laundry
Calming Upset Customers: Part 1
A critical recurring question that all retailers deal with is how to calm and re-engage an upset customer. This problem came to my attention once again while waiting in line at a local store. What might have been an easily pacified situation escalated into a very unpleasant encounter. I asked myself how this disagreement could […]
Tingue Promotes Ty Acton To President
Former Tingue Sales Representative to Lead Laundry Industry’s Iconic Brand Global laundry product supplier Tingue has named Ty Acton president Promoted from VP Sales by CEO David Tingue, Acton is responsible for implementing the company’s overall strategic direction, driving its sales strategy and leading the 4th-generation, family-owned organization founded in 1902 on a global expansion […]