Perhaps it was you who came up to me at a convention, a reception, or a drycleaning meeting and said: “I don’t pay anything to do advertising because I rely on my customers and word of mouth to do all my promoting and marketing for me’. Certainly, satisfied customers are the lifeblood of any business, […]
“The Stain Wizard” responds to his October letters Dear “Stain Wizard”, A customer brought in outside action cushion covers that have molded badly. She said if I can’t remove the stain, She will have to buy a whole new set. What should I use? Signed Captain Keith, Arkansas. Dear Captain, Do you know what is […]
Congratulations are in order if you attended and made it through The 2022 Clean Show at the Georgia World Congress Center in Atlanta, Georgia. After the postponements due to our first ever global pandemic, it must have felt good to meet with industry peers and experts, glean from their collective knowledge and experience the latest […]
