Yes, learning is a process. Statistics reveal that more than half of all employees leave because of lack of on-the-job training. There is school and there is on-the-job training. This has long been a much-debated issue. Perhaps as much as the “Quality vs. Price” argument. It has followed me around like a little pup back […]
Tag: Laundry
Show Your Customers Some Expertise
I have been asked many times if I believe in asking customers if they will sign a Release Form for troublesome and risky items to be cleaned. I agree with using them and yet I disagree also. It’s a tough call. I will try to explain this call of opinion from the most expensive drycleaners […]
How I Got Here: Sammy Spera
Current Position: Retired. After a successful and storied career in the fast-paced world of owning and operating a century old laundry establishment that permanently closed its doors last month, 65 year old Sammy Spera is getting accustomed to enjoying life in the slow lane. Several factors propelled him into retirement. According to Spera, “wholesale laundry […]